Support & purchase information

Your purchase

Founding Edition costs $19 USD once. It is not a subscription. It provides hosted access for the ChatGPT account used before checkout. Existing features and their fixes are included; future memberships, individual coaching and club tools are separate offers. Access depends on continued operation of the service; this is not a promise of perpetual hosting.

Delivery and help

Access opens after Stripe verifies a successful payment. Some payment methods can take longer to complete. If you have a receipt but cannot open the deck, contact support with your receipt and the email associated with your signed-in account. Do not send card details or passwords.

Refund requests

Contact support within 14 days of purchase to request a refund. Include your receipt and a brief explanation. A granted refund removes paid access. This policy does not limit any rights that apply to your purchase.

Your data

The service stores your account identifier, account email for purchases, selected sport and weekly rhythm, saved routines, and session history. It uses those records to deliver access, sync your deck, and resolve support requests. It does not ask for injury histories or medical records.

Stripe handles checkout and payment details. ChatGPT provides sign-in. Independent demonstration providers receive a visit when you open a video link. Your payment information is not stored by Mobility Deck.

You can export a backup or delete saved preferences, routines and history inside your deck. Deleting those records does not cancel access or erase the purchase records needed for payment support. Contact support for other data requests. No advertising tracking has been added to this edition.

Movement guidance

The deck provides general educational movement guidance, not diagnosis or individualized treatment. Stay within a comfortable range and stop a movement that causes pain. Seek qualified advice for an injury, a medical restriction, or an exercise you cannot perform comfortably.

Independent demonstrations

Videos remain with their original providers. Links are supplied for reference and may change. Transcending Performance does not claim ownership of the videos or affiliation with their creators.